How can we help you?
At Qollab we're focussed on giving you world class service, both via partners and through our own dedicated service desk. For some of the more common queries, we've outlined some FAQ below, as well as some related short blog posts. In case you can't find what you're looking for, feel free to contact us via your usual channels, the form below, drop us a mail at firstname.lastname@example.org or give us a call (+31 20 210 8008).
Where can we read more about your roadmap?
Existing customers and partners view and contribute to our roadmap directly through our product portal and through regular structured engagement sessions.
If you are not yet part of the Qollab family, please reach out for a demo and we are more than happy to show you everything we do now, and our exciting forthcoming features.
I can’t log in, help!
Please check with your companies’ Qollab administrator that you have been granted access, and that the learning campaign is still open. You can also check that your password is correct, or request a new password using the forgotten password link.
My colleagues can access some great new content, and I cant see it yet, when or how do I get access?
As an end user you need to be assigned permissions based on your role by your company Qollab administrator. It may be that they have a different role or learning journey, and so have access to different content. You also unlock new content through progress in your learning journey.
What should I do when the link in my registration e-mail is expired?
For end users: please ‘ request a new password’ using the forgotten password link – this will restart your registration flow. As system admin, you can re-set the user and can re-share the link.